‘We have a Nortel T7316 and are having trouble retrieving voicemails. You may get an error saying Inactive Feature or Invalid Feature depending on your version of voicemail systems.

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One of the most powerful Voicemail Systems created in the 90s and early 2000s was the Nortel Voicemail which was way ahead of its time. The different systems were built with early SD chips, and Hard drives. Lots of norstars still out there but they are getting put out to pasture fast. When your Nortel Voicemail is not working. This might be the sign of a failing hard drive since settings look fine. It is possible a reboot will fix the issue but when rebooting it.

Nortel Voicemail not working

Inactive Feature – Nortel Voicemail not working

Feature Unavailable – Nortel Voicemail is not working

Nortel Voicemail is not working need a user Password?

Did you recently experience a crash on the phone system? Have you tried power-cycling all of the Nortel gear, after-hours? We have a Nortel T7316 and are having trouble retrieving voicemails.

The Invalid Feature or Feature Inactive often needs a Nortel Technician you can obtain Nortel Customer Care at 1-888-383-6286 from Nortel Works.

The Third option is The Nortel voicemail (sometimes called Startalk) will lock the user’s voicemail box after a few unsuccessful attempts to log in with the wrong.

How to Unlock a mailbox/change password on a Nortel Networks office phone system
Instructions to reset the Password of a Mailbox
Press Feature 983
Enter LOG Code:__________ , press OK
Press Mbox, press Chng, enter mailbox number
See Password: press Reset to reset password to the system default: 0000
Press Rls
Use 0000 password to check your messages and immediately change the password to a complex password. DO NOT leave it at 0000

 

Log Code:
If you are 2 Digit Extension your log code will be one of the following: 121234 OR 121111 OR 120000

If you are 3 Digit Extension your log code will be one of the following: 1021234 OR 1021111 OR 1020000

If you are 4 Digit Extension your log code will be one of the following: 10021234 OR 10021111 OR 10020000

The Nortel Phone System was a Multi-Line or Line Phone System in most applications which made it extremely user friendly however Nortel sold its components to Avaya in 2009. Today Nortel Works still provides Nortel Norstar Support for The Nortel Phone System.

 

Related Nortel Voicemail Topics:

How do I access my Nortel Voicemail

Nortel Support

 

Nortel customer service phone number