7Jul, 2025
    Nortel Voicemail Reset
    I have forgotten my mailbox password:
    If when trying to log into Norstar Mail (with Feature 983), you get an ‘invalid password’ error because the correct password is forgotten or lost, it is possible to reset the password to the system default (0000).Each mailbox is assigned a maximum number of incorrect login attempts. When this number is exceeded the account is ‘locked-out’ and may only be accessed again after the System Coordinator has reset the password.

    A forgotten password cannot be recovered.

    Meridian Voicemail password

    Procedure to reset Norstar Mail password:
    Enter Feature 985 on the phone, then set XXXX (something will appear).
    At this point, hit 9 on the phone, and enter the password 73738767793 – this spells resetsmpswd.
    RESET PSWD? is displayed. Respond with YESThe password is now reset to the default: 0000.
    Logging in:
    Press Feature 983. “LOG” appears on the screen.
    Enter the default password for the system.The default password is as follows:

    • If your system uses 2 digit extensions: 120000
    • If your system uses 3 digit extensions: 1020000
    • If your system uses 4 digit extensions: 10020000

    📞 Nortel Networks Support
    1-888-383-6286

    Nortel Support

    Nortel Support

    🚀 Ready to Learn Your Upgrade Options?

    We offer Modern Line Phone Systems and the Norstar Voice Cloud PBX System — designed to modernize your communications while keeping features your team relies on.

     

    Popular Tech Articles:

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    This post is related to:

    Meridian Voicemail Password Reset

    Norstar Voicemail Password Reset

    Nortel Norstar Password Reset 

     

    The Meridian Phone System was a popular brand of Nortel Networks from the late 80s, to the early 200s, and has lasted over 20 years but is reaching the end of its usable life.  The Voicemail was one of the most advanced voicemails of its day, often costing thousands of dollars.

     

     

     

    Nortel Support  | Nortel Networks

    Norstar Repair
    16Apr, 2025
    Norstar Phone System Programming

    If your an end user and are not familiar with Norstar Phone Systems, be aware that you can accidentally cause more harm than accomplish your goals.    To get Norstar Phone System Support contact  Nortel Works.

    Norstar Telephone Support

    Nortel Norstar Phone System Support

    Get onsite Support in (37) States

    Reset Voicemail contact Admin Nortel

    Nortel Works

    1 (888) 383-6286

     

    Entering Administration:

    308, 616, and 824 control units:

    Administration access code: Feature * * 2 3 6 4 6 – or – Feature * * A D M I N.
    If asked for a password, enter: 2 3 6 4 6 – or – A D M I N. .

    For the ICS and 0x32 control unit:

    Administration access code: Feature * * 2 6 6 3 4 4 – or – Feature * * C O N F I G.
    Password is 2 3 6 4 6 – or – A D M I N.

    Installer or System Coordinator Plus:

    Administration access code: Feature * * 2 6 6 3 4 4 – or – Feature * * C O N F I G
    Installer password: 2 6 6 3 4 4 – or – C O N F I G
    System Coordinator Plus password: 7 2 7 5 8 7 – or – S C P L U S

    When in Administration (programming mode):

    • Cycle through the menu items with Next and Back
    • Drop down into a menu sub-section with Show
    • Move back up the menu hierarchy with Heading
    • Exit out by pressing Rls (Release button)

    Note that programming is easier using the M7310 set!
    There is no save, changes are instant!

     

    Nortel Norstar Phones have been produced since the late 80s through 2009 and were known to be some of the best built phone systems manufactured.   Nortel Networks provided advanced systems that even today are considered superior to many modern day systems.  Get the support you need from Nortel Works.

     

    This support article is related to:

    Norstar Programming

    Norstar Programming codes

    Nortel Norstar Programming 

     

    Norstar

     

    Nortel Norstar Inactive Feature Voicemail
    2Sep, 2024
    Feature Inactive when access voicemail

    A User has reported when they go to access their Voicemail they are getting “Feature Inactive“, what causes feature Inactive

     

    Screen says on Nortel Voicemail Feature Inactive

    Diagnoses Feature Inactive

    Hit Feature Key and type in 983 on the key paid

    If the same message appears “Feature Inactive” you have an issue with your Voicemail system itself

    Nortel Phone System Voicemail

    The Nortel Voicemail was incredibly feature rich for its time being developed in the 1990s but as it ages it can experience faults and failures like “Voicemail says feature inactive”.  This issue can be caused by a number of components on the voicemail system.  If your issue is more about using the voicemail you can get Nortel Users guides and access your voicemail controls.

    Screen says on Nortel Voicemail Inactive Feature

    Diagnostic Inactive Feature

    Hit Feature Key and type in 983 on the feature key

    If the same message appears as “inactive feature” you have an issue with your Voicemail system itself

    You will need Nortel Customer Service to connect you with Nortel Support.

    Feature Inactive Fix

    1-888-383-6286

    Get help for Feature Inactive and other Norstar Support

    Nortel Voicemail User Guide
    PDF – for Nortel Voicemail User Guide

     

    Nortel Networks Voicemail Access

    If the feature Unavailable is not showing, this is how you can access your Nortel Voicemail
    To begin, press the CHECK VOICEMAIL key or press FEATURE 981, then enter your password

    Access Nortel Voicemail

    Nortel Phone System

    The Nortel Phone System was a popular and costly system that was popular with small to medium-sized businesses looking for a state-of-the-art line phone system.  This system was known to be a user-friendly and feature-rich office phone system.  The Nortel  Voicemail Inactive Feature is a known issue and Nortel Support should be able to help you resolve it.  Some support can be provided by Nortel Customer Sevice.  You need qualified Nortel Norstar technicians who can diagnose and treat the issue occurring with the Nortel Voicemail.

    This post is related to:

    Nortel Feature Unavailable

    Nortel Norstar Feature Unavailable

    Nortel Voicemail not working

    #nortel #officephone #unitedstates

    Nortel Inactive Feature

     

    Norstar Phone
    1Jan, 2024
    How to reset my password on Norstar Phone

    When you have had your Norstar Phone for a very long time it is not that uncommon to change personnel in your office or to forget a password all together in this step-by-step guide we are going to help you resolve this issue.

    USER: How do I reset my Norstar Phone Password on my Norstar Phone?

    Where is the Feature Key on my Nortel Phone
    Press the Nortel Feature Key

    Instructions to reset the Password of a Mailbox

    1. Press Feature 983
    2. Enter LOG Code:__________ , press OK   [ see login code below ]
    3. Press Mbox, press Chng, enter the mailbox number
    4. See Password: press Reset to reset password to the system default: 0000
    5. Press Rls
    6. Use 0000 password to check your messages and immediately change the password to a complex password. DO NOT leave it at 0000

     

    What is the LOGIN Code for Nortel Phone

    Log Code:

    This is based on Extension numbers for your Desk phone for example if your extension is 221 then you will use the three digital login code.

    These Login Codes are Based on your Extension Lengths

    If you are 2 Digit Extension your log code will be one of the following: 121234 OR 121111 OR 120000

    If you are 3 Digit Extension your log code will be one of the following: 1021234 OR 1021111 OR 1020000

    If you are 4 Digit Extension your log code will be one of the following: 10021234 OR 10021111 OR 10020000

    Support Norstar

    Nortel Support

    Nortel Phone System Support

     

    Get Norstar Phone System Support 

    Onsite Norstar Support 

    Nortel Network phones help

     

    Norstar Company also known as Nortel Network and service by Nortel Works produced the Norstar Phone System and Meridian Phones which have been some of the most feature-packed phone systems for small to medium size organizations.  This well-constructed business phone system was constructed to last but it is a complex piece of office equipment therefore there will be issues where you need Norstar Support.  The Nortel Networks Phone Help is provided by Nortel Works and Atlantic Business Systems the Nortel Phone System Repair Service provider.

     

    How to Reset Nortel Voicemail
    1Jan, 2024
    How to reset my password on Nortel Networks phone

    When you have had your Nortel Phone for a very long time it is not uncommon to change personnel or to forget a password all together in this step-by-step guide we are going to help you resolve this issue.

    USER: How do I reset my Nortel Phone Password on my Nortel Networks Phone?

    Where is the Feature Key on my Nortel Phone
    Press the Nortel Feature Key

    Instructions to reset the Password of a Mailbox

    1. Press Feature 983
    2. Enter LOG Code:__________ , press OK   [ see login code below ]
    3. Press Mbox, press Chng, enter the mailbox number
    4. See Password: press Reset to reset password to the system default: 0000
    5. Press Rls
    6. Use 0000 password to check your messages and immediately change the password to a complex password. DO NOT leave it at 0000

     

    What is the LOGIN Code for Nortel Phone

    Log Code:

    This is based on Extension numbers for your Desk phone for example if your extension is 221 then you will use the three digital login code.

    These Login Codes are Based on your Extension Lengths

    If you are 2 Digit Extension your log code will be one of the following: 121234 OR 121111 OR 120000

    If you are 3 Digit Extension your log code will be one of the following: 1021234 OR 1021111 OR 1020000

    If you are 4 Digit Extension your log code will be one of the following: 10021234 OR 10021111 OR 10020000

    Support Nortel

    Nortel Support

    Nortel Phone System Support

     

    Get Nortel Phone System Support 

    Onsite Nortel Support 

    Nortel Network phones help

     

    Nortel Network produced some of the most feature-packed phone systems for small to medium size organizations.  This rocksolid business phone system was built to last but it is a complex piece of office equipment therefore there will be issues where you need Norstar Support.  The Nortel Networks Phone Help is provided by Nortel Works and Atlantic Business Systems the Nortel Phone System Repair Service provider.