11Aug, 2024
feature codes for Nortel phones

This is the information for the Nortel Norstar Feature codes for the Nortel Phone System.

Feature Codes for Nortel Phones

Nortel Feature Codes

The Nortel Norstar was a widely popular telephone system from the late 1980s through the early 2000s, well-known for its ease of use and feature-rich functions. For businesses that have been using the Norstar Nortel Phone system, understanding and utilizing the feature codes is essential to maximizing the system’s capabilities. Below, we offer you the primary Norstar feature codes listed for easy access, along with instructions on how to cancel those codes. These codes provide a quick and efficient way to set up and manage your Nortel phone system.

Norstar Feature Codes

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Nortel Programming Feature Codes

Understanding the various feature codes can simplify the programming and customization of your Nortel phone system. Here are some of the most commonly used Nortel programming feature codes:

  • Feature *0 – Button Inquiry: Use this code for identifying buttons that aren’t marked on your phone.
  • Feature *1 – Programming Outside Autodial: Program an external number onto a memory button.
  • Feature *2 – Programming Inside Autodial: Program an internal extension onto a memory button.
  • Feature *3 – Programming a Feature: Assign a specific feature to a memory button.
  • Feature *4 – Programming Personal Speed Dial: Set up your speed dial numbers for quick access.
  • Feature 501 – English Language: Set the phone’s display language to English.
  • Feature 502 – Alternate Language: Switch the phone’s display language to an alternative language.
  • Feature 6 – Ring Type: Change the ringtone to distinguish your phone’s ring from others.
  • Feature 7 – Contrast Adjustment: Adjust the contrast of the LCD display for better visibility.

 

To Log Into System Administration:

1. Enter FEATURE 983
2. The display will show “LOG”, enter your login password

  • If your extensions are 2 digits long enter “120000”
  • If your extensions are 3 digits long enter “1020000”
  • If your extensions are 4 digits long enter “10020000”

3. Press the softkey under “OK”

Common Nortel Feature Codes

In addition to the programming codes, there are several common feature codes that are frequently used during daily operations:

  • Feature 0 – Speed Dial: Quickly dial a stored number.
  • Feature 1 – Send Message: Leave a message for another user (cancel by pressing Feature #1).
  • Feature 3 – Conference: Set up a conference call with multiple participants.
  • Feature 4 – Call Forward: Forward incoming calls to another extension (cancel by pressing Feature #4).
  • Feature 5 – Last Number Redial: Redial is the last number called.
  • Feature 70 – Transfer: Transfer a call to another extension.
  • Feature 71 – Link: Use during conference calls or to link calls together.
  • Feature 75 – Call Pickup: Answer a call that is ringing at another extension.
  • Feature 85 – Do Not Disturb: Activate or deactivate the do not disturb mode (cancel by pressing Feature #85).

Voicemail Feature Codes

Managing voicemail effectively is crucial in any business setting. Nortel systems provide feature codes that make voicemail management straightforward:

  • Feature 980 – Leave a Message: Leave a message in another mailbox.
  • Feature 981 – Open Your Mailbox: Access your mailbox to listen to messages (default password is 0000).
  • Feature 983 – System Administration: Log into the system administration menu for advanced configurations.
  • Feature 984 – Forward Calls to Voicemail: Direct incoming calls straight to voicemail.
  • Feature 986 – Transfer to Mailbox: Transfer a call directly to another user’s voicemail.
  • Feature 987 – Interrupt Call: Interrupt a caller who is leaving a message in your mailbox.
  • Feature 988 – Company Directory: Access the company directory to find extensions.

Optimizing Your Nortel Phone System

To get the most out of your Nortel phone system, consider these best practices:

  • Regular Updates: Regularly update your system firmware to ensure the latest features and security patches are in place.
  • Staff Training: Train your staff on the most commonly used feature codes to boost productivity.
  • Customized Voicemail: Customize your voicemail greetings and prompts to maintain a professional image.
  • Call Forwarding: Utilize call forwarding and ring groups to ensure calls are always answered.
  • Maintenance Schedule: Implement a regular maintenance schedule to keep your system running smoothly.

Need Expert Nortel Support?

If you require assistance with your Nortel phone system or need help implementing advanced features, our expert support team is here to help.

Nortel Repair

If you need Nortel Norstar Repair, then You can get Nortel phone system repair near me, from groups like Atlantic Business Systems reached at 888-430-4041

Norstar / Nortel Feature Codes

Mastering these feature codes will not only enhance your understanding of the Nortel Norstar system but will also ensure that your business communications are efficient and effective. By regularly using and familiarizing yourself with these codes, your team can make the most out of your Nortel phone system’s capabilities.

Nortel Norstar 

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