I have forgotten my mailbox password:

If when trying to log into Norstar Mail (with Feature 983), you get an ‘invalid password’ error because the correct password is forgotten or lost, it is possible to reset the password to the system default (0000).Each mailbox is assigned a maximum number of incorrect login attempts. When this number is exceeded the account is ‘locked-out’ and may only be accessed again after the System Coordinator has reset the password.

A forgotten password cannot be recovered.

Procedure to reset Norstar Mail password:

Enter Feature 985 on the phone, then set XXXX (something will appear).
At this point, hit 9 on the phone, and enter the password 73738767793 – this spells resetsmpswd.
RESET PSWD? is displayed. Respond with YESThe password is now reset to the default: 0000.

Logging in:

Press Feature 983. “LOG” appears on the screen.
Enter the default password for the system.The default password is as follows:

• If your system uses 2 digit extensions: 120000
• If your system uses 3 digit extensions: 1020000
• If your system uses 4 digit extensions: 10020000

📞 Nortel Networks Support
1-888-383-6286

Nortel Support

 

Popular Tech Articles:

Norstar Phone System Programming Changes 

Nortel Feature Code List 

This post is related to:

Meridian Voicemail Password Reset

Norstar Voicemail Password Reset

Nortel Norstar Password Reset 

 

The Meridian Phone System was a popular brand of Nortel Networks from the late 80s, to the early 200s, and has lasted over 20 years but is reaching the end of its usable life.  The Voicemail was one of the most advanced voicemails of its day, often costing thousands of dollars.

 

 

 

Nortel Support  | Nortel Networks